International Journal of Clinical Research

Objective: To explore the effect of improving doctor-patient communication based on hospital management. Methods 1000 patients from all departments treated in our hospital from 2020 to 2021 were selected as the study subjects (observation group), and 1000 patients from all departments treated in 2019 were selected as the reference subjects (control group). The observation group adopted a modified hospital management mode, and the control group adopted a traditional hospital management mode. Adherence to treatment was compared between the two groups, and the scores of physician-patient communication and empathy among medical staff during treatment were analyzed in the two groups. Results treatment compliance was higher in the observation group than in the control group (P < 0.05). The scores of the physician-patient communication behavior scale, the physician-patient communication attitude scale, and the empathy scale during patient care in the observation group of medical staff were higher than those in the control group (P < 0.05). Conclusion improving doctor-patient communication based on hospital management can improve the ability of medical staff to communicate and empathy between doctors and patients, and improve patient care adherence.

Hospital Management; Doctor-Patient Communication; Improvement Strategies; Empathic Ability