International Journal of Clinical Research

Objective To observe the role of PDCA cycle management in the process of ward communication in the intravenous medication dispensing center. Methods In July 2024, PDCA cycle management mode was used to manage the ward communication in the intravenous medication dispensing center, and the management effect in one year before and after the management was analyzed, including the communication efficiency and the incidence of unreasonable medical orders. Results The effective rate of ward communication in the intravenous medication dispensing center after management was higher than that before management, P<0.05. The incidence of unreasonable medical orders was lower after management than before, P<0.05. Conclusion In the process of communication management in the intravenous medication dispensing center, carrying out all aspects of management work in accordance with the PDCA cycle management method can promote the intravenous medication dispensing center to communicate with the ward more effectively in all aspects of pharmacy intravenous admixture service, promote the smooth and accurate development of all aspects of drug deployment work, provide guarantee for the safety of patients’ intravenous medication, and reduce the incidence of unreasonable medical orders during deployment.

PDCA cycle management; Intravenous medication dispensing center; Ward communication