Contemporary Nursing

Objective This study aims to analyze the value of applying crisis management in oral outpatient nursing management. Methods Our hospital chose to conduct the study from January to December 2024. The study included 90 patients who visited the dental clinic. The patients were freely divided into a study group and a control group. The control group adopted a conventional nursing management mode, while the study group adopted a crisis management nursing mode. The incidence of nursing adverse events and the crisis management ability score of nursing staff were observed and compared between the two groups. Results The incidence of nursing adverse events in the study group was lower than that in the control group, and the crisis management ability score of nursing staff in the study group was higher than that in the control group, p＜0.05. Conclusion The scientific application of crisis management mode in oral outpatient nursing management has significant value in reducing the overall incidence of adverse nursing events and enhancing crisis management capabilities.

Oral outpatient nursing management; Crisis management; Function value