International Journal of Clinical Research

Objective To explore and analyze the significance of the crisis management model in the emergency care of chest pain patients. Methods A total of 30 chest pain patients admitted to Jiangyin City Traditional Chinese Medicine Hospital from January 2024 to January 2025 were selected as the study subjects. They were randomly divided into a control group and an observation group. The control group received conventional emergency care, while the observation group received emergency care under the crisis management model. The study compared the two groups in terms of emergency response time, complication rate, patient satisfaction, and other indicators. Results After adopting the crisis management model, the observation group had shorter emergency response time, diagnosis time, and hospital stay compared to the control group. The complication rate in the observation group was lower than that in the control group. Moreover, the patient satisfaction in the observation group was significantly higher than that in the control group, with all differences being statistically significant (p<0.05). Conclusion Adopting the crisis management model can improve the quality of emergency care for chest pain patients, reduce complications, and enhance patient satisfaction. This nursing model is worth adopting in clinical practice.

Crisis management; Emergency; Chest pain; Emergency care quality; Complications; Satisfaction