Contemporary Nursing

Objective To carry out the application of programmed nursing on the work of health management center, in order to improve the satisfaction of physical examination patients. Methods A total of 500 patients randomly selected in our hospital from January 2020 to December 2022 were selected as research objects and divided into 250 cases / group according to different intervention measures. The control group was given routine nursing guidance, and the observation group was given programmed nursing. The patients satisfaction with physical examination was compared. Results It can be seen from the data that the physical examination patients in the observation group gave higher recognition in the evaluation of nursing quality, and the score was higher than that in the control group, with statistical significance (P < 0.05). At the same time, the waiting time and total physical examination time of patients in the observation group were shorter than those in the control group, and the difference was significant (P < 0.05). Finally, the incidence of contradiction and dispute events in the observation group was lower than that in the control group, and the difference was significant (P < 0.05). Conclusion The implementation of programmed nursing guidance for physical examination patients is helpful to improve the service quality of health management center, help to improve the level of nursing management, prevent the contradiction between physical examination patients and medical staff, and has a certain popularization and application value.

Programmed nursing; Health management center; Physical examination patients’ satisfaction