Contemporary Nursing

In order to solve the problem of difficult public medical treatment and difficult off-hospital disease management and promote the further development of Chinas medical industry, the online medical treatment mode of remote consultation has become a new way of current disease medical treatment. Although it can effectively solve the treatment problem of the public and remote areas, there is still the problem of uneven resource allocation.And queuing theory, also known as random service system, mainly by establishing a mathematical model, to provide the demand to random service system prediction, has been widely used in transportation, communication, will be used for medical remote consultation resource allocation optimization, the triage plan, can reduce emergency patients waiting time, reasonable arrangement of different patients, improve patient experience, improve the level of fine management.Based on this, this paper studies the allocation of remote consultation resources and the application value of queuing theory to provide reference for clinical workers.

Remote consultation; Queuing theory; Medical resource allocation; Triage pre-diagnosis