International Journal of Nursing Research

The hierarchical triage model is an important direction in the reform of hospital outpatient management in recent years. Its core goal is to achieve efficient allocation of medical resources and significant improvement in diagnosis and treatment efficiency through scientific classification and reasonable guidance of patient treatment processes. This article is based on the theories of outpatient management and clinical process reengineering, and constructs a hierarchical triage model for oral surgery outpatient clinics with the severity of the condition, urgency of treatment, and adaptability of diagnosis and treatment resources as the core. A systematic analysis is conducted from three aspects: operational mechanism, resource allocation, and performance evaluation. This article has important practical value and promotional significance for promoting the refinement and intelligent transformation of specialized outpatient management.

Graded diversion; Oral surgery; Outpatient management; Efficiency of medical treatment; Performance evaluation