Scientific Development Research

This paper takes Guoneng Group as an example to analyze and study the quality management process of coal service products through the coal production process, transportation process, storage and trans- portation process, and sales process. In addition, the system and indicators of the management quality of coal service products were carefully studied, and the research foundation of ISO management quality system, standards for evaluating the quality of coal products, technology for managing coal quality, implementation of new equip- ment and information platforms, and information platforms were established. This research base covers the system and indicators of the management quality of the coal service industry, which can promote the improvement of coal quality and service, enable enterprises to obtain maximum benefits, and provide a powerful reference for future coal quality and service.

Coal quality; Coal service; Quality evaluation; New technology