Journal of International Psychiatry

【Abstract】 Objective: This paper explores the mediating role of psychological capital between role stress and job burnout among community staffs based on the JD-R model. Methods: Role Stress Scale, Job Burnout Scale and Psychological Capital Scale were used to conduct pre-tests for 335 community staffs of Wuhan. A group counseling program was then designed based on the measurement results. The program was implemented within two weeks. A post-test was conducted afterwards. 161 matched samples were collected. Results: ① Role stress has a significantly positive correlation with job burnout（P<0.01）. ②Psychological capital has a significant and negative correlation with job burnout（P<0.01）. ③Among the four dimensions of psychological capital, optimism plays a partial mediating role between role overload, emotional exhaustion and depersonalization, with mediating effects accounting for 5% and 10%; Self efficacy and hope partially mediate between role ambiguity and lower sense of achievement, accounting for 40% and 20%. Optimism partially mediates between role ambiguity and emotional exhaustion and depersonalization, accounting for 35% and 23%.④Group counseling can effectively alleviate job burnout in the short term. Conclusion: Role ambiguity has an impact on job burnout, and psychological capital plays a significant mediating role (between role stress and job burnout).

【Keywords】community staffs; role stress; job burnout; psychological capital；psychological intervention