International Journal of Clinical Research

The standardization of hospital registration and fee management and service quality is a systematic process aimed at ensuring that hospitals follow established standards and procedures in the process of providing medical services, in order to provide efficient, accurate, and humane service experiences. This is of great significance for ensuring medical safety and promoting doctor-patient harmony. The article analyzes the importance of standardizing hospital registration and fee management and service quality, including helping to improve patient satisfaction, maintain hospital image and reputation, optimize resource allocation, reduce financial errors and disputes, promote doctor-patient harmony, and comply with legal and regulatory requirements. At the same time, the problems existing in the current hospital registration fee management and service quality standardization were raised, and methods to improve the level of hospital registration fee management and service quality standardization were discussed, aiming to provide reference for research related to hospital registration fee management and service quality, as follows.

Hospital registration and fee management; Service quality; Standardization