International Journal of Medicine and Data

Online healthcare is a new service system formed by the combination of the Internet and traditional medical services. With the rapid development of the Internet and online healthcare, online healthcare system with the characteristics of remote consultation and online consultation has become one of the important ways to help users quickly solve health problems in addition to the interference of the COVID-19. As a youth group, college students are an important part of online healthcare users. In order to analyze the willingness and situation of college students to use online healthcare, this paper takes college students in China as the research object. Through questionnaire survey and actual interview survey, it collects college students satisfaction and the factors of using online healthcare. Then it carries out descriptive statistical analysis.The study found that college students were basically satisfied with the medical experience of online healthcare platform, but there was great uncertainty about the satisfaction of diagnosis results;Social impact, service pricing and perceived risk are the top three factors that affect college students use of online healthcare.

Descriptive statistical analysis; Online healthcare; College students; Behavior analysis