International Journal of Clinical Research

Objective To explore the effectiveness value of strengthening nurse-patient communication in outpatient nursing work. Methods The 128 cases of patients in the comparison experiment were admitted to the outpatient department, before the comparison of grouping, grouping way surprising even method, control group and observation group each 64 cases of patients, the former to use the conventional nursing mode, the latter on the basis of strengthening nursing and patient communication, the application of the two groups were compared. Results The study showed that the compliance of patients in the observation group was significantly higher than that in the control group, at the same time, the incidence of adverse events was significantly reduced, and the satisfaction of the observation group was higher than that of the control group (P < 0.05). Conclusion Strengthening communication with patients in the process of outpatient nursing can not only effectively improve their adherence to medicine, but also minimize the occurrence of complaints and nurse-patient disputes. Compared with the conventional group, patients have higher satisfaction.

Nurse-patient communication; Outpatient care; Function