Contemporary Nursing

Objective To explore the application effect of CICARE communication mode in day patients of hematology department. Methods From January 2020 to December 2020, 210 patients with hematological diseases who received daytime treatment in our department were selected, and 105 patients who received daytime treatment from January to June were included in the routine group. A total of 105 daytime patients from July to December were included in the study group. The routine group was given routine nursing, and the research group was given CICARE communication mode. The communication quality, career achievement score and incidence of disputes were compared between the two groups. Results The communication quality score of the study group reached 92.63±5.58 points, the career achievement score of the study group was 90.91±5.87 points, compared with the conventional group 80.13±3.16 points, 83.12±2.67 points, there were significant differences, P < 0.05. In addition, during the nursing process, there were no disputes in the study group and 5 disputes in the conventional group. Conclusion CICARE communication mode can improve the quality of communication between doctors and patients, reduce disputes and improve the professional sense of accomplishment of nursing staff.

CICARE communication mode; Hematology day patients; Effect of Application