International Medical Research Frontier

Objective To observe the effect of communication skills in the process of health examination nursing. Methods The research was carried out in the form of comparative observation. 86 persons who were selected for physical examination in our hospital from February 2021 to May 2022 were selected as objects. The subjects were divided into control group (43 cases, routine nursing support during physical examination) and observation group (43 cases, focusing on communication skills) by double blind method. The nursing satisfaction, compliance, nursing dispute rate and examination time were compared. Results According to the statistics of nursing satisfaction, the observation group was higher than the control group (P<0.05). The compliance and nursing dispute rate in the two groups were compared. The compliance in the observation group was higher than that in the control group, and the dispute rate was lower than that in the control group (P<0.05). The examination time of the two groups during physical examination was compared. The examination time of the observation group was shorter than that of the control group (P<0.05). Conclusion Paying attention to communication skills in the process of physical examination can improve the satisfaction of physical examiners with nursing work, increase the compliance of physical examination and reduce the incidence of nursing disputes, effectively improve the comprehensive quality of nursing work during physical examination, and provide more physical examination services for physical examiners.

communication skills; Physical examination